Spa 101: Frequently Asked Questions

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Have you had a massage, facial or other spa service? If not, is it because you don't know what to expect? Maybe you have had a service in the past but you didn't feel comfortable because you didn't know what to expect.

Our purpose today is to shed some light on some very common and frequently asked questions that should demystify an experience that should be not only relaxing but also therapeutic.  Many of our QG clients and spa members, use our spa to do one or more of the following: reduce stress, improve skin, or relieve muscle aches/knots. We think those outcomes of our spa services are the cornerstone of why we started offering treatments at the QG, so it is important that our customers feel comfortable and at ease.  Some of these questions are only germane to the QG, but most will be portable to the spa industry itself.

Q: Massage Therapist or Masseuse? A: Massage Therapist! Although the term masseuse is not incorrect, Massage Therapist is the most current accepted term that most therapists prefer.

Q: What is the appropriate accepted customs for undressing for a spa service?  A: Thinking with a theraputic lens, our spa professional need access to treatment areas just like medical professionals. At the same time, it is completely up to the client's comfort level. Our staff makes sure to carefully drape you during service, so if you are comfortable being fully undressed then it is fine to do so. If you are more comfortable keeping your under garments on, go right ahead and our staff will work around those areas.

Q: How do I give feedback if the service is not what I expected. A: Every client is unique and we want to be sure each individual is comfortable and receiving a service that is right for them.  Talking to your provider about pressure, areas of focus, recent injuries and/or medications is vitally important to create a safe and enjoyable session.  At QG it is protocol for the provider to ask about how the pressure level feels, so please give them your interpretation. Once the provider makes an adjustment, it is perfectly acceptable to chime in again with feedback till you are satisfied. Our provider take notes after every service, so that they or other providers can better serve you in the future.  Read here about how QG's booking methodology means more time for you in service and the proper time for staff to document.

Q: I thought QG was a men's place. Does QG allow women for spa services?    A: Absolutely! Although, the QG started as a barbershop 13 years ago, we never were a male only establishment. Since our spa addition in 2011, our spa is heavily trafficked by both males and females, and have a large base of female spa members.  In addition, our retail department includes womenswear. Our downtown tailor specializes in women's clothing and dresses.

Q: How important is hydration after massage? A: This is very important. More water you drink the better you'll feel. Here's the science behind the suggestion: Massage releases muscle tension, energizing the circulatory pathways and allowing nitrogenous metabolic waste to dump into the system. Drinking provides your kidneys with the water they need to effectively eliminate the newly liberated waste. Q: Can I work out after a massage? A: As long as you follow the hydration guidelines. 

Let us know if you have any questions that you'd like answered.  We'll be sure to get back to you and may publish your questions to this blog.